Experience the Future of Arbitration with BICAM + SCRIBE

In an exciting partnership, BICAM + SCRIBE are redefining the standards of providing facilities and services for video conferencing and arbitration hearings. We offer a sophisticated, efficient, and cost-effective solution for electronic hearing services, accommodating every format from in-person to virtual and hybrid settings.

Premier Hearing Room Experience

Our state-of-the-art facilities are expertly tailor-made to meet the dynamic demands of modern arbitration. The room is outfitted to seamlessly connect with video conferencing systems and Alternative Dispute Resolution (ADR) tools. Further, every workstation is customized to suit individual requirements providing flexible 'plug-and-play' options for integrating personal devices and additional screens.

High-Definition Audio-Visual and Transcription Technologies

Our state-of-the-art AV system ensures a high quality auditory and visual experience for both on-site and remote participants. The suite is equipped with advanced sound systems and a professionally managed live speaker feed, enhancing the overall auditory experience. Additionally, our cutting-edge Voice-to-Text technology is available to transform spoken words into written transcripts in real-time.

Expert Case Reporters and Engineers

At every stage of your hearing, a dedicated SCRIBE technical specialist will be on hand to provide expert assistance. Our skilled team will oversee all technical aspects, ensuring smooth operations. From initial setup and remote participant testing to real-time support, we ensure a flawless experience for all involved.

Key Features of the BICAM + SCRIBE Arbitration Suite:

• Fully compatible with leading Video Conferencing and ADR Software.
• Advanced Evidence Recording, Voice-To-Text, and Deferred Transcription services.
• Customizable workstations for individual comfort and efficiency.
• Seamless integration with personal devices for a familiar experience.
• Live video feed for an inclusive experience for both on-site and remote participants.
• Developed using elite TV studio technology for unmatched audio-visual quality.
• Comprehensive virtual hearing services, including EPE screens, as a standard offering.
• Capability for remote, simultaneous interpretation, catering a global audience.
• Spacious, well-equipped hearing rooms designed for large-scale arbitrations.
• Secure, live streaming of proceedings for authorized participants.

We are committed to delivering an unparalleled arbitration experience, blending technological innovation with expert knowledge to meet the diverse needs of our clients.

Services provided by BICAM + SCRIBE

Recordings for In-Person, Virtual and Hybrid Hearings

Electronic Presentation of Evidence (EPE)

Realtime and Deferred Transcription

Automated Transcription – Realtime and Deferred Voice to Text

Translation and Simultaneous Interpretation

ADR Administration and Case Management Software

• Realtime Transcription

  We appoint only seasoned case reporters to provide you with accurate transcripts tailored to your specific hearing needs.

  • Experienced international case reporters for accurate, tailored transcripts.
  • Real-time and end-of-day transcription options.
  • Features include exhibit linking, document tagging, and team collaboration.

• Electronic Presentation of Evidence (EPE)

  Our EPE service is a crucial component of our comprehensive hearing solution, ensuring swift, transparent, and trustworthy exhibit presentation throughout the proceedings.

  • Efficient, transparent evidence presentation.
  • Expert EPE operators manage document presentation.
  • Personal workspace for annotations and notes.

• Deferred Transcription

  Transcripts are available in both English and Malay.

  • Turnaround time options range from as quick as 3 hours to cost-effective 7, 14, and 21-day options.
  • Flat rate pricing regardless of the number of speakers.
  • Assured quality with over 99% accuracy, achieved through a rigorous two-step process of transcribing and proofreading.

• EpiqFast - Instantaneous Speech-to-Text

  EpiqFast is an innovative new real-time speech-to-text platform specifically designed for hearings with over 95% accuracy.

  • Instant speech-to-text transcription.
  • Speaker identification, to enable counsel to follow the transcript in real-time, make notes, and share comments.
  • Separate audio channels for each speaker ensuring no overlapping of audio.
  • Downloadable draft at the end of each hearing.
  • Cost Advantages of almost half the expense of human real-time transcription, coupled with more adaptable engagement terms.

• SCRIBE Advanced Automated Transcription (SAAT)

  SAAT, a revolutionary tool designed to transform the way legal professionals manage transcription. Developed from thousands of hours of Malaysian legal video footage, SAAT offers unparalleled accuracy and speed in both English and Malay, all at half the cost of conventional transcription.

  • Generate draft transcripts within minutes.
  • Achieves accuracy of over 95%
  • At half the cost of traditional transcribing.
  • Supports English and Malay.
  • Customisable Formatting.

• Translation & Interpretation

  • Team of 20+ certified translators and interpreters.
  • Simultaneous interpretation in multiple languages
  • Transcription and translation of documents and video/audio files
  • Specializes in a range of languages including English, Malay, Chinese, Tamil, Hindi, Punjabi, Nepali, Bengali, Korean, Japanese, and European languages.
  • Translated documents are court admissible.

• On-Location Video & Audio Recording

  We use the most advanced evidence recording software designed specifically to capture, record, and playback proceedings to eliminate any loss of evidence and crucial information.

  • Recording of up to 32 audio channels, allowing for isolated audio channel playback.
  • Up to 8 channels of HD Video recording.
  • The ability to "Seal" the recording for safety and privacy.
  • Bookmark and Timestamp Recordings for easy reference.
  

  Video Conferencing

  

  Virtual Hearing Moderator and AV/IT Support

  

  Transcription

  

  Interpretation and Translation

  

  Electronic Presentation of Evidence

  

  eHearing Suite for Remote Connection

  

  ADR Support Services

  

  High-speed Wireless Internet Access

  

  Individually Secured Rooms

  

  24/7 Business Centre

  

  Exclusive Lounge Access for Arbitrators and Mediators

  

  Curated Catering Menu